Privacy Policy
Last updated: October 2026
1. Data Controller
The controller for the personal data collected on this website is:
Hostellerie du Bon Pasteur
49 100 Angers – France
SIREN No.: 420 786 659
Telephone: +33 (0)2 41 72 12 80
For any questions regarding the processing of personal data, you may contact the establishment at the following address: [adresse e-mail de contact à compléter].
2. Personal Data Collected
Hostellerie du Bon Pasteur ensures that the collection of personal data is limited to the information necessary for the operation of its website and the processing of visitor requests.
Depending on your use of the site, the following categories of data may be collected:
- Contact requests: information provided in the contact form, including your name, email address, telephone number if requested, and the content of your message.
- Browsing data: technical information relating to site consultation, such as pages visited, interactions with the site, and traffic data, as part of the use of Google Analytics 4, based on your consent choices.
- Consent preferences: choices expressed regarding cookies and other trackers, recorded via the Axeptio solution.
The data actually collected depends on the features used and the fields present on the site.
3. Purposes and Legal Bases for Processing
Personal data is processed for the following purposes:
Responding to contact requests
Information submitted via the contact form is used to answer questions and requests for information addressed to the establishment.
Legal basis: pre-contractual measures when the request concerns the preparation of a stay, or the establishment’s legitimate interest for other requests, depending on their nature.
Measuring site traffic
Google Analytics 4 may be used to analyze site traffic, understand how visitors view pages, and improve content and the browsing experience.
When processing is based on consent, this is collected beforehand via the Axeptio solution. You may change your choice at any time.
Legal basis: user consent, where required.
Managing cookie preferences
Axeptio allows for the collection and storage of preferences expressed by visitors regarding cookies and other trackers.
Legal basis: legitimate interest in ensuring the management of preferences and demonstrating respect for the choices expressed, within applicable limits.
4. Mandatory or Optional Nature of Data
The information requested in a contact form is used to process your request. Fields essential for processing must be identified as such on the form.
If the necessary information is not provided, the establishment may not be able to respond to your request.
Refusal of audience measurement cookies shall not prevent access to ordinary pages of the site.
5. Data Recipients
Data is accessible, within the limits of their duties, to authorized personnel of Hostellerie du Bon Pasteur.
Depending on the processing involved, it may also be processed by the following technical service providers:
- Google, for the operation of Google Analytics 4 and audience measurement;
- Axeptio, for the management of cookie and consent preferences;
- technical service providers responsible for site hosting and maintenance, to the extent necessary for their missions.
These providers operate according to the contractual terms and guarantees applicable to their processing.
Booking data entered on the external Reservit platform is also subject to the information and privacy conditions applicable to that booking process.
6. Data Transfers Outside the European Union
Certain providers, notably Google, may be required to process data outside the European Union.
Where applicable, these transfers must be framed in accordance with applicable regulations, notably by means of an adequacy decision or appropriate safeguards.
The actual terms applicable depend on the configuration of the services used and the contracts concluded with the providers.
7. Retention Period
Personal data is kept for a period proportionate to the purposes for which it is collected.
- Contact requests: for the time necessary to process the request, then for a duration to be defined according to its purpose and any applicable obligations.
- Audience measurement data: according to the retention settings configured in Google Analytics 4 and applicable rules.
- Consent preferences: according to the retention settings configured in Axeptio and the requirements for justifying the consent or refusal expressed.
Exact durations must be defined and verified by the establishment based on its configuration and obligations.
8. Your Rights
In accordance with applicable personal data protection regulations, you have the following rights, subject to the conditions provided therein:
- right of access to your personal data;
- right to rectification of inaccurate or incomplete data;
- right to erasure of your data;
- right to restriction of processing;
- right to object to certain processing;
- right to data portability where applicable;
- right to withdraw your consent at any time when processing is based on it.
To exercise your rights, you may contact Hostellerie du Bon Pasteur at the following address: [adresse e-mail de contact à compléter].
You may also lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) on its website: https://www.cnil.fr.
9. Data Security
Hostellerie du Bon Pasteur ensures the implementation of appropriate technical and organizational measures to protect personal data against loss, alteration, disclosure, or unauthorized access.
10. Policy Updates
This privacy policy may be modified to reflect changes to the site, processing activities, or applicable regulations.
The last updated date is shown at the top of this page. Where your data is sent
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